Free WiFi, parking and a 24-hour desk are available at the hotel.
The air-conditioned rooms are equipped with a flat-screen cable TV and a private bathroom with a bath or shower and free toiletries. There is a daily maid service and room service is available for an extra cost.
Grand Voyage Hotel offers a tour desk and luggage storage. There are also meeting facilities, and laundry and ironing services can be arranged for an extra cost.
Alatau Metro Station is just 5 minutes’ walk and Kasteev State Museum of Arts is a 10-minute drive. Almaty International Airport is 11 mi away and an airport shuttle can be arranged for a surcharge.